Training Guides
Step-by-step guides to help you get the most out of SipSense IQ™.
Getting Started
Getting Started with SipSense IQ™
New to the platform? Learn how to sign up, set up your profile, and navigate your dashboard.
What You'll Learn
- Create your account and log in
- Complete your profile with photo and preferences
- Navigate the dashboard and sidebar
- Find your role-specific Start Here guide
Kiosk
Using the Tasting Kiosk
Learn how to set up an event, add products, open the kiosk, and collect consumer feedback.
What You'll Learn
- Create a new tasting event
- Add products to sample
- Open the kiosk for consumers
- Collect and review feedback
Accessibility
Accessibility Features (ADA)
Discover the built-in accessibility tools that make SipSense IQ™ usable for everyone.
What You'll Learn
- Locate the accessibility widget
- Toggle high-contrast and large text
- Enable grayscale or pause animations
- Save and reset preferences
Privacy
Privacy & Data Controls
Understand how your data is managed and how to control your account and personal information.
What You'll Learn
- Access your profile and settings
- Review account information
- Delete your account
- Request a data export
Troubleshooting
Troubleshooting & Support
Get help fast — use the interactive troubleshooter, submit a ticket, or contact support directly.
What You'll Learn
- Use the interactive troubleshooter
- Submit a support ticket
- Track your ticket in the Support Queue
- Contact support for urgent issues